Privacy Policy

01Overview

This Privacy Policy explains how Immaculate Construction LLC (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website or contact us through it. We collect only what we need to respond to you and run our business. We do not sell your personal information.

02Information we collect

Information you give us

When you request an estimate or contact us, we collect what you choose to provide, such as:

• name, email address, and phone number;
• project location (city or neighborhood);
• project type, estimated budget, and timeline; and
• the details you include in your message.

Information collected automatically

Like most websites, our hosting provider automatically records basic technical information when you visit — such as IP address, browser type, device type, pages requested, and date and time — for security, performance, and troubleshooting.

To protect our contact form from spam and automated abuse, we use an invisible automated bot check and store a one-way, scrambled version of your IP address with your request. That scrambled value can't be turned back into your IP address and is used only to limit repeated submissions.

Our service-area map loads map images from a third-party map service. To show the map, your browser requests those images directly from that service, which receives your IP address and browser information as part of that request. The map does not set cookies, and we do not send it any information you enter on our site.

Some pages include videos hosted on a third-party video platform. Until you press play, you see only a preview image served from our own site, and nothing is sent to the video platform. When you press play, the player loads from that platform in its privacy-enhanced mode, and the platform receives your IP address and browser information and may use cookies or similar technologies under its own privacy policy. Videos we host ourselves are loaded from our database provider when you play them.

Visit statistics

To understand how our website is used, the site itself counts page visits. For each page you view, we record the page address, the website that linked you to us (if any), your device type (phone, tablet, or computer), and your approximate town and state, which our host estimates from your IP address. We do not store your IP address. To count unique visitors, we combine your IP address and browser information with the date and scramble them into a code that can't be turned back into either and changes every day, so it can't be used to recognize you on another day. These statistics are stored securely with our database provider, are seen only by our staff, are not shared with advertisers or analytics companies, and are kept for about two years.

Cookies

We do not use advertising or analytics cookies, and we do not use tracking pixels. Our visit statistics work without cookies. If that changes, we will update this policy first.

03How we use information

• to respond to your inquiry, schedule consultations, and prepare estimates;
• to communicate with you about a potential or active project;
• to operate, secure, and improve our website, including preventing spam and abuse;
• to keep business records and comply with legal, tax, and licensing obligations; and
• to protect our rights and the safety of our customers, employees, and others.

04Phone, text, and email

If you give us your phone number or email, we may contact you by call, text message, or email about your inquiry or project. We do not send marketing text messages without your separate consent. Message and data rates may apply. You can reply STOP to any text message, or ask us at any time to stop contacting you.

05How we share information

We share personal information only as needed, with:

• Service providers who help us operate — such as our website host, the database provider where estimate requests and visit statistics are stored, and our email delivery provider — who may use it only to provide services to us;
• Project partners such as subcontractors, suppliers, designers, or inspectors, when needed to quote or complete work you have requested;
• Legal and safety recipients, when required by law, subpoena, or to protect rights and safety; and
• A successor business, if we are involved in a merger, sale, or transfer of assets.

We do not sell personal information, and we do not share it with third parties for their own marketing or for cross-context behavioral advertising.

06How long we keep it

We keep inquiry information for as long as needed to respond and follow up, and project records for as long as required for warranty, tax, licensing, and legal purposes. When information is no longer needed, we delete it or de-identify it.

07Security

We use reasonable safeguards to protect personal information, including encrypted (HTTPS) connections to this website. No method of transmission or storage is completely secure, so please don't send sensitive information such as payment card or bank details through our website forms.

08Your rights and choices

You can ask us to access, correct, or delete the personal information we have about you, or to stop contacting you. Depending on where you live — for example, California, Colorado, Connecticut, Virginia, Texas, and other states with consumer privacy laws — you may have additional rights, such as the right to know what we collect, to obtain a copy, and to not be discriminated against for exercising your rights.

To make a request, email immaculateconstruction.mo@gmail.com or call (636) 385-8437. We may need to verify your identity before responding, and we will respond within the time required by applicable law. You may use an authorized agent where the law allows.

Global Privacy Control / Do Not Track: because we do not sell or share personal information for targeted advertising, there is nothing to opt out of — but we treat these browser signals as a valid opt-out request if that ever changes.

09Children's privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.

10Changes to this policy

We may update this Privacy Policy as our practices or the law change. The “Last updated” date above shows when it last changed. Material changes will be posted on this page.

11Contact us

Questions about privacy? Email immaculateconstruction.mo@gmail.com, call (636) 385-8437, or use our contact form.